Brachmann Consulting Blog
- Consulting \ Project Management Services
Brachmann Consulting provides experienced professionals to work with our clients in the planning, scheduling, development, implementation and maintenance of their projects. Our services are provided from the critical planning phases of a project through training, operation, maintenance and support. Our professionals are also available to provide assistance with coordinating information sharing between various stakeholder agencies and/or jurisdictions.
Brachmann Consulting’ training programs are customizable to suit the needs of our clients. We offer training in the form of instructor-led training or train-the-trainer programs.
We offer product User and Training Manuals which can also be customized to suit specific user or system administrator requirements.
Brachmann Consulting offers standard software maintenance agreements that provide for new software releases and updates in addition to providing phone and online support. Remote access can also be established to handle customer support issues.
- Customer Service
At Brachmann Consulting Co. we take customer service very seriously. We understand the critical nature of our customer’s business and are available to provide support 24/7, 365 days a year. Our support calls are taken by the same people who develop the programs; therefore providing optimal support for our clients.
Brachmann Consulting can provide our customers access to an online support system that allows our users to post service requests, monitor request / history status, download updates, and search knowledge databases. The system also provides for downloading learning resources such as training manuals and help files.